Updated Privacy Policy for Cactus Juice (Effective March 14, 2025)

Cactus Juice (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website (https://cactusjuicetm.com), interact with us via our toll-free number, or otherwise engage with our services. By using our website or contacting us, you agree to the practices described below.

Personal Data We Collect

We collect information you provide directly to us, including:

• Contact Information: Name, email address, mailing address, and phone number when you place an order, contact us, or call/text our toll-free number.

• Website Interaction Data: Information submitted through forms, comments, or subscriptions (e.g., email for newsletters).

• Usage Data: Automatically collected data like IP address, browser type, operating system, and browsing behavior via cookies and similar technologies.

• Communication Data: Records of your calls or texts to our toll-free number, including your phone number and message content.

We do not knowingly collect data from children under 13 without parental consent, in compliance with the Children’s Online Privacy Protection Act (COPPA).

How We Use Your Personal Data

We use your information to:

• Process and fulfill orders, including shipping and payment confirmation.

• Respond to your inquiries, comments, or requests via email, phone, or text.

• Communicate via text only in response to a missed call or your inbound text (see “Texting and Calling Privacy” below).

• Improve our website, products, and services through analytics.

• Send promotional emails if you’ve opted in (you may unsubscribe anytime).

• Comply with legal obligations or protect our rights.

How We Share Your Personal Data

We do not sell your personal information. We may share it with:

• Service Providers: Third parties who assist with payment processing, shipping, or website hosting (e.g., Shopify), bound by confidentiality agreements.

• Legal Authorities: As required by law, subpoena, or to protect our rights, safety, or property.

• Business Transfers: In the event of a merger, acquisition, or sale of assets, with notice to you where required.

Texting and Calling Privacy

When you call or text our toll-free number, we collect your phone number to:

• Reply to a missed call with a text, if needed.

• Respond to your text message.

We do not use your number for mass marketing or unsolicited messages—our texting is limited to human-generated replies to your interactions. By calling or texting us, you consent to receive text replies as outlined in our opt-in notice: “By calling or texting this number, you consent to receive text replies from Cactus Juice (via a real person). We only text if we miss your call or you text us first—no mass marketing. Frequency varies. Msg & data rates may apply. Reply STOP to end, HELP for assistance.”

• Opt-Out: Reply “STOP” to any text to cease messages instantly. Reply “HELP” for support.

• Data Security: Your number is not shared with third parties except as legally required.

• Costs: Standard message and data rates may apply per your carrier.

Your Privacy Rights

• Access and Correction: You may request access to or correction of your personal data by emailing orders@cactusjuicetm.com.

• Opt-Out: Unsubscribe from emails via the link provided or stop texts by replying “STOP.”

• California Residents: Under the California Consumer Privacy Act (CCPA), as amended in 2023, you may request disclosure of data we’ve collected, sold, or shared (none sold/shared for marketing), or request deletion, subject to exceptions. Contact us to exercise these rights.

• Do Not Track: We do not currently respond to browser “Do Not Track” signals but limit tracking to essential functions.

Cookies and Tracking

We use cookies to enhance your experience, analyze traffic, and process orders. You can manage cookie preferences via your browser settings, though disabling them may affect site functionality.

Data Security

We implement reasonable measures (e.g., encryption, secure servers) to protect your data but cannot guarantee absolute security due to internet risks.

Third-Party Links

Our site may link to external sites (e.g., Shopify). We’re not responsible for their privacy practices—review their policies separately.

International Data Transfers

If you’re outside the U.S., your data may be transferred to and processed in the U.S., where laws differ (e.g., GDPR for EU residents). We comply with applicable laws for such transfers.

Changes to This Policy

We may update this policy to reflect legal or operational changes. The latest version, effective March 14, 2025, will be posted here with the updated date.

Contact Us

For questions or to exercise your rights, email orders@cactusjuicetm.com with “Privacy Request” in the subject line, or write to: Cactus Juice, P.O. Box 864522 Plano, TX 75086

California Notice: Under California Civil Code § 1798.83, you may request details about data shared with third parties for marketing (none currently). Contact us as above.